Concept Many features in the GazelleTel platform are controlled by dialing the star key in conjunction with a 2 or 3 digit code. The default star codes are...

Reserved Number Space The following numbers should not be assigned within a domain because they are reserved for system functions. 011+any number of ...

Users have a primary extension and can have up to 9 other alternate extensions suffixed with a letter. For example, User 1000 may have a primary extension o...

What is an LOA? A Letter of Agency (LOA) is a document authorizing a telecommunications provider to act on a consumer's behalf. Some vendors may also c...

What is the process to port out my number to another provider? We hate to see you go and if there's any information or suggestions on how we can imp...

Pending Order A pending order usually means there is a change request in your account. It could be something like an address or name change, or a change in ...

My current provider doesn't list my numbers on the bill. How do I provide proof of ownership for porting?  If you're unable to obtain a bill fro...

Test your emergency dialing by calling 933.  Do not call 911 to test emergency dialing. E911 and basic 911 service facilitates rapid response by emergency ...

A major difference between a PBX and a traditional telephone is the concept of Trunk Lines and Call Presence.  Your phone may have more than one "Call&...

As a general matter, you will not need to do anything with these IP addresses as our provisioning servers will take care of SIP device configuration.  Each ...