Sending an Outbound Fax by E-mail

Using an e-mail client such as Microsoft Outlook or Gmail, you can send your fax to any 11-digit US number using the format TelephoneNumber@instant-fax.com.  For example, to send a fax to our office at 818-493-7510, you would send an email to 18184937510@instant-fax.com (note that you must use the 11-digit format so a 1 is added to the start of the phone number).

When composing your email attach the documents you would like to fax.  It is not necessary to place any text in the body of the email -- any text placed will be disregarded.

Multiple Attachments

It is possible to attach multiple files in your email to fax.  The files will all be combined into a single PDF document, based on an alphabetical file name sorting.   With this in mind, if you want your cover sheet to be first, name your document file something such as "1CoverSheet.doc" to ensure it is sorted first, followed by other documents you may also have attached.  

Our system accepts the following files formats: HTML; PDF; DOC; DOCX; ODT. 

Fax Notifications

Once a fax is received by the fax server for delivery, it will be placed into an outgoing job queue for delivery. The fax server will try to deliver the fax up to six attempts. If the fax is not delivered after the sixth attempt, the job will be aborted.

Common reasons for non-delivery of faxes include busy numbers and humans answering the destination fax line. Users will receive a notification stating the status of the fax.